Privacy Policy

We're better than the TSA.

Crate is for sharing groups of files privately or publicly with your friends and family. Crates last forever. Below we've outlined how we deal with the information you upload.

This Privacy Policy describes what little information we do collect from you (the “User”) as part of our web service (the “Service”), and how that information may be used and/or disclosed. By using our Service, you consent to the terms of this Privacy Policy.

Use of the Service by Children

The Service is not designed or intended to collect and retain personal information from children who are under 13 years of age. We have no control over User content uploaded to Crates (“Content”), which may or may not contain information regarding children under 13 years of age. If we are notified of such Content, we may exercise our right to delete it.

What Information We Collect About You

We collect and store your email address, username, and full name (if specified). If you wish to purchase a premium account option, your payment information will be directly passed to a third party credit card processor through a secure connection. We do not have access to the credit card transaction information, and it will not be stored on our servers. Crates are meant to be private areas, accessible only to those to whom you permit access. Therefore, if you disclose the URL of a Crate to others, they will have access to your Content. We may also pass your Content (but not any password or other information) to third party service providers that may convert the Content into proprietary formats and or store the Content on its own server in order to improve the performance and user experience of Crate.

When you visit our Service, some information is automatically collected, such as your computer’s operating system and browser type, version, and capabilities. We may also track your Internet Protocol (IP) address and the time and date of your visit. We may track certain aggregated information through the use of “cookies”. “Cookies” are small files that are stored on your computer by your browser at the request of a website to store personal preferences. We use cookies to keep you logged into the Service, to count the number of unique computers using our Service, and to record some users' preferences. While this information is retained for a period of time it will exclusively be used for business analytic purposes.

How We Use Personal Information/Sharing of Personal Information

We may disclose whatever information we do have (including Content), or delete Content in its entirety, when we believe it is appropriate to comply with the law (e.g., a lawful subpoena, warrant, or court order) or with requests of law enforcement authorities; to enforce or apply this Privacy Policy or other policies or agreements; to protect other Users’ rights, property or safety; to protect our Users from fraudulent, abusive or unlawful use of, or if we reasonably believe that an emergency involving immediate danger of death or serious physical injury to a person requires disclosure of communications or Content or justifies disclosure without delay. In addition, any Content may be disclosed as part of any merger, financing or sale of company assets. We may also use automated processes to scan Content to enable us to serve advertising based on the appearance of certain words or phrases in your Content. We will not provide advertisers with any specific information regarding individual Crates.

Policy Changes

We reserve the right to modify this Privacy Policy if our privacy practices materially change in the future, notifying you by posting it on our Service.

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